Great customer support – This company has one of the best support staff ever, nothing is to much trouble they have even tried to source lithium batteries to NZ for us so we can take our bikes with us, how many companies would do that, staff are very courteous and helpful.

Bike and customer service A1 – Great bike. And excellent customer service. A company and product you can rely on.

My rugged Super-T exceeded all expectations – Recently returned from Qld with my Super-T folded up in the back of my MINI. I had always wanted to ride the Kilkivan to Kingaroy Rail Trail. See link: https://www.railtrails.org.au/trails/kilkivan-kingaroy-rail-trail/ The ride started after arriving at Gympie by train thence riding the very scenic, generally low traffic route from Gympie to Kilkivan via Widgee. Don't be fooled by the image of a sealed path in Queensland sunshine. The start of the path at Kilkivan is terrible and an indictment on Gympie Regional Council which is not maintaining the path in their jurisdiction at all. Very rough riding for 30+ Km over 3 hours between Kilkivan and Goomeri including wading through a creek! I couldn't go faster than 12 Km/h due to the extremely rough track which still had the rail ballast in place. After Goomeri the track improved slightly then after Murgon, the track was the same as shown in the attachment for all the remaining 60km to Kingaroy. With overnight stays at Kilkivan, Wondai and Kingaroy it was a very pleasant mid-winter ride. The bike performed faultlessly. Despite the rough riding track there were no issues with the sturdiness of the bike which exceeded all my expectations. I'm a voluntary ambassador for Leitner, which means that I offer a test ride of these bikes...in my case, my Super-T. You'll find my contact details on their web site.

Very helpful when you need after sale advice – After 4 years of enjoying my Leitner folding bike, it developed a hesitation problem. The power would stop and then restart. I contacted Leitner Bikes and received some advice followed by a very comprehensive email with helpful hints and an electrical diagram regarding the power box under the battery terminals. I was able to fix the problem. I was very impressed with the after sale service and would rate Leitner 5 out of 5.

Excellent Service – Purchased 5 Leitner electric bikes around October 2020, have never had any problems until now, this was due to an accident and damage done to bike. Needed replacement parts excellent helpful service assisting with ordering correct parts over the phone and speaking to an actual person. Thank you so much wonder old fashioned service